We monitor your Starlink, CCTV, phones, and access control 24 hours a day, 7 days a week. When something fails — and it will — we know before you do. Fixed within 4 hours. KES 35,000–60,000/month. One number. No surprises.
Failures happen at night, weekends, and peak season
Your current IT vendors operate 8–5, Monday to Friday. Your lodge operates 24/7, 365 days. This mismatch costs you reviews, bookings, and sometimes TRA compliance.
Your Nairobi HQ can't see what's happening on-site
Is the CCTV recording? Is the internet running at full speed? Did the access control log any incidents last week? Without remote monitoring, you don't know until something breaks.
Emergency call-outs cost more than a monthly contract
An emergency engineer visit to a remote lodge costs KES 15,000–40,000 in travel alone. Two emergencies a year pays for 12 months of Lodge Guard.
TRA audits come without warning
CCTV compliance isn't a one-time setup. Firmware updates, storage verification, and access log audits must be maintained continuously. Lodge Guard handles all of this proactively.
24/7 remote monitoring across all systems
Starlink uptime, UniFi AP health, Hikvision camera status, Yeastar PBX call quality, ZKTeco access logs, UPS battery health. All of it, all the time.
4-hour on-site response SLA
If remote resolution isn't possible, an Exbit engineer is on-site within 4 hours. Not a call centre. Not a ticket. A person who knows your installation.
Monthly report — GM and HQ
A clear, readable report showing uptime stats, incidents resolved, firmware updates applied, and anything that needs your attention. Delivered to GM and Nairobi HQ on the first of each month.
Proactive maintenance prevents failures
Quarterly hardware inspection, annual camera clean, firmware patches before vulnerabilities are exploited. We fix problems before your guests notice them.
Nyandiwa, Nyanza Region
Community Starlink Hotspot · July 2025
Amalia Apartments, Nairobi
Residential Starlink + Structured Cabling · Deploying 2025
Laikipia Conservancy (undisclosed)
Safari Camp Starlink + Wi-Fi Distribution · 2025
Upper Hill, Nairobi
Office Starlink Business + LAN · 2025
99.9%
Uptime SLA — Nyandiwa deployment
340
Units live — Amalia Apartments, Nairobi
48 hrs
Average installation turnaround
2+ yrs
Vendor relationships — Starlink, Hikvision, Yeastar
Free site assessment. No obligation. We come to your property.
Apply for Lodge Guard